REFUND POLICY ON DIGITAL PRODUCTS
Upon termination of the Services by either party for any reason: Freedom Virtual Solutions, LLC will cease providing you with the Services and you will no longer be able to access your Account; unless otherwise provided in the Terms of Service, you will not be entitled to any refunds of any Fees, pro rata or otherwise. Freedom Virtual Solutions, LLC does not provide refunds.
REFUND POLICY ON PRINTED PRODUCTS
We are committed to your 100% satisfaction on product and service.
Should any issues arise with your order, every attempt will be made to satisfy your needs.
After your written artwork approval, no refund is possible as the service has been rendered and production has started on these made-to-order products. Please note clients are responsible for all spelling/grammar mistakes on their cards once they have approved said artwork for production.
Once approved for production, artwork updates or changes are not possible. Any issue with production should be noted within 30 DAYS of product delivery. We cannot re-produce or review issues with orders delivered after 30 days.